Privacy Policy

Sparrow is now part of Google! As a result, our Terms will transition to Google’s Terms of Service and Privacy Policy on August 24, 2012.

Your privacy is critically important to us. At Sparrow we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of one of our services.

Sparrow operates several websites including sparrowmailapp.com, sparrowapp.com and blog.sparrowmailapp.com. It is Sparrow’s policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, Sparrow collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Sparrow’s purpose in collecting non-personally identifying information is to better understand how Sparrow’s visitors use its website. From time to time, Sparrow may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Gathering of Personally-Identifying Information

Certain visitors to Sparrow’s websites choose to interact with Sparrow in ways that require Sparrow to gather personally-identifying information. The amount and type of information that Sparrow gathers depends on the nature of the interaction. For example, those who engage in transactions with Sparrow – by purchasing a license – are asked to provide additional information, including as necessary the personal and financial information required to process the transactions. In each case, Sparrow collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Sparrow. Sparrow does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website or application-related activities.

Protection of Certain Personally-Identifying Information

Sparrow discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Sparrow’s behalf or to provide services available at Sparrow’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Sparrow’s websites, you consent to the transfer of such information to them. Sparrow will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Sparrow discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Sparrow believes in good faith that disclosure is reasonably necessary to protect the property or rights of Sparrow, third parties or the public at large. If you are a registered user of an Sparrow website and have supplied your email address, Sparrow may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Sparrow and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Sparrow takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Sparrow uses cookies to help Sparrow identify and track visitors, their usage of Sparrow website, and their website access preferences. Sparrow visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Sparrow’s websites, with the drawback that certain features of Sparrow’s websites may not function properly without the aid of cookies.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Sparrow and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, Sparrow may change its Privacy Policy from time to time, and in Sparrow’s sole discretion. Sparrow encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Payment

Credit card payments are processed through FastSpring.com. Payment information is collected solely by FastSpring.com to securely process the order, and is not accessible to sparrowmailapp.com.